End user experience monitoring tools can help it shops pinpoint and resolve problems faster find out how to navigate the cluttered market. By monitoring the end to end user experience it professionals gain keen insights into application performance from the customers perspective end user experience monitoring is one of the key capabilities of an end to end application performance management solution. Create better customer experiences and quickly solve issues by automatically capturing errors crashes network requests page load details and other metrics plus end user monitoring gives you a clear understanding of how third party apis and content services are impacting performance giving you more leverage to enforce slas. Absolutelyat a previous job we measuredthat for every two second drop in user performancewere getting 2 of our user sessions abandonedbut that wasnt obvious until we startedusing end user experience monitoring and we werent alonesteve souders author of the book high performance websitesstudied end user experience and found that up to 90of end user . A management server receives that data from the agent and displays it to the user via the it monitoring system interface often as a graph of performance over time if the server stops working as intended the tool alerts the administrator who can repair update or replace the item until it meets the standard for operation
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